You are urged to beware of FAKE emails which appear to be from the TV Licensing Authority. The emails claim that TV Licensing have been trying to contact you regarding an over-payment and that due to invalid bank account details a credit was not possible. Victims are usually asked to click on a link to claim the refund or enter bank details.

The refund link leads to cloned websites that are designed to steal bank account and credit card details. NEVER provide details by email – TV Licensing will never ask you to reply to an email to provide bank details or personal information. Never click on links or open attachments on unexpected emails – always find contact details yourself and call the organisation direct. 

To report a fraud and receive a police crime reference number call action fraud on 0300 1213 2040 or use its online fraud reporting tool at